Pre-conference Workshops at the 48th Annual Course: A Virtual Experience will take place May 21 and 22. Visit the Schedule-at-a-Glance webpage to view the full schedule. View Pre-conference workshop pricing.
PC-01: CGRN Exam Essentials
Friday, May 21, 2021 I 8:00 am - 5:30 pm
Kelly M. Osborne, MSN APRN CNS-BC CGRN; Mary Grealish, MSN RN CGRN CSRN; Kristine Barman, BSN RN CGRN
Amplify your voice and your career path through GI Certification. Attend SGNA’s virtual CGRN Exam Essentials Pre-conference course to prepare for the CGRN Certification Exam. During this course, certified faculty will provide you with an extensive overview of gastrointestinal anatomy, disease processes, interventions, management, and nursing care. This is the ultimate preparation course. Don’t miss out; registration is limited!
PC-02: Leadership in Action
Saturday, May 22, 2021 I 8:15 am - 9:30 am
Michelle Day, MSN RN CGRN; Lea Anne Myers, MSN RN CGRN; Catherine Bauer, MSN RN BS MBA CGRN CFER
Learn from SGNA officers about some of the leadership skills they learned in Henry Givray’s Leadership Institute and how they have been applied in their own practice settings, both professional and personal. Energy management, crucial conversations, goal setting, mentoring and building success in your region are some of the skills presented in this interactive presentation. This session is designed to “pay it forward“ to the rising members in SGNA, to encourage and better equip them to take the next steps in SGNA involvement.
PC-03: Engaging Your Patients in the Age of COVID-19: Surefire Strategies to Improve Safety, Decrease Miscommunication, and Dramatically Enhance Compliance
Saturday, May 22, 2021 I 9:45 am - 11:45 am
Edward Leigh, MA
According to the Joint Commission, effective communication is a cornerstone of patient safety. This content-rich and engaging program, which incorporates the pandemic safety guidelines, will empower you with the skills to dramatically improve the quality of interactions with patients. You will learn strategies to enhance BOTH patient satisfaction and safety. The session covers: opening/closing patient interviews with impact, empathic responding to establish immediate trust and rapport, questioning techniques to get information quickly and efficiently, dealing with angry patients and top patient education tips. The session content will help your patients (and you!) cope with these challenging times.
Pre-conference Workshop Policies
Sign-up for Pre-conference Workshops will be on a first-come, first-served basis. Waiting lists will be created for Pre-conference Workshops that are full. If you registered and paid for a pre-conference workshop that is full, you were placed on the waiting list. If you do not get a seat in the session, a refund will be issued. SGNA will not accept responsibility for any misunderstanding about your workshop selection(s) if you did not receive a confirmation.